Connect your calendar and enable booking

Prerequisites

Connect Google Calendar or Calendly, test its connection, and choose the default provider. Use AI Tools permission and a controlled booking identity.

Enable and verify

1. Open AI Tools, inspect Booking Management, and complete any setup requirement before enabling it.
2. Ask the agent for available times. State the intended date and time zone explicitly.
3. Choose a returned available slot and confirm the time before requesting creation.
4. Verify the resulting booking in the provider, including date, duration, attendees, and time zone.
5. Ask for the customer's bookings, select the test booking, and confirm a new time before rescheduling. Check that the correct provider record changed.
6. Request cancellation of that same booking, confirm the action, and verify the provider result.

Expected result

Each supported operation is reflected in the provider and the agent reports only the actual result. Available functions and provider behavior must be tested on your connection; the capability list alone does not prove every provider operation succeeds.

Troubleshooting

Check provider account, default connection, availability/event type, time zone, permissions, and the actual tool error. Do not create a second booking when an earlier response is uncertain; inspect the provider first.